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Privacy Policy - The Consumables Company

Background
This Policy applies as between you, the User of this Website and The Consumables Company, the owner and provider of this Website.  This Policy applies to Our use of any and all Data collected by Us in relation to your use of the Website.

1.   Definitions and Interpretation 

In this Policy the following terms shall have the following meanings:

“Data”
means collectively all information that you submit to the The Consumables Company via the Website.  This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;

“Cookie”
means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.  Details of the cookies used by this Website are set out in Clause 11;

“We/Us/Our”
means The Consumables Company, a partnership in England (Peter and Karen Taylor trading as) of Unit 11 Lyttleton Road, Pershore, Worcestershire WR10 2DF;

“UK and EU Cookie Law”
means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

“User”
means any third party that accesses the Website and is not employed by The Consumables Company and acting in the course of their employment; and

“Website”
means the website that you are currently using (https://www.theconsumablescompany.com) and any sub-domains of this site or associated domains e.g. http://www.theconsumablescompany.co.uk or http://www.tcc.gb.com or unless expressly excluded by their own terms and conditions;

2.   Scope of this Policy

This Policy applies only to the actions of The Consumables Company and Users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links We may provide to social media websites.

3.   Data Collected

Without limitation, any of the following Data provided by a User may be collected by this Website from time to time, including but not limited to: name, date of birth, gender, job title, profession, contact information such as email addresses and telephone numbers, demographic information such as post code, preferences and interests, financial information such as credit / debit card numbers, IP address, web browser type and version, operating system.

4.    Our Use of Data

4.1              Any personal Data you submit may be retained by The Consumables Company for 7 years.

4.2              Unless We are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties.

4.3              All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998.  For more details on security see Clause 10 below.

4.4              Any or all of the above Data may be required by Us from time to time in order to provide you with the best possible service and experience when using Our Website.  Specifically, Data may be used by Us for the following reasons:

4.4.1         internal record keeping;

4.4.2         improvement of Our products / services;

4.4.3         transmission by email of promotional materials that may be of interest to you;

4.4.4         contact for market research purposes which may be done using email, telephone, fax or mail.  Such information may be used to customise or update the Website.

5.   Third Party Websites and Services

5.1               The Consumables Company may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing.  The providers of such services have access to certain personal Data provided by Users of this Website.  For example, a delivery company would need recipient address details and in some cases, email address and telephone number; a secure payment processing system such as Stripe or PayPal would need your payment details.

5.2               Any Data used by such parties is used only to the extent required by them to perform the services that The Consumables Company requests.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

6.   Links to Other Websites

This Website may, from time to time, provide links to other websites.  The Consumables Company has no control over such websites and is in no way responsible for the content thereof.  This Policy does not extend to your use of such websites.  Users are advised to read the privacy policy or statement of other websites prior to using them.

7.    Controlling Use of Your Data

7.1             Wherever you are required to submit Data, you will be given options to restrict Our use of that Data.  This may include the following:

7.1.1         use of Data for direct marketing purposes; and

7.1.2         sharing Data with third parties.

8.   Your Right to Withhold Information

8.1               You may access certain areas of the Website without providing any Data at all.  However, to use all features and functions available on the Website you may be required to submit certain Data.

8.2               You may restrict your internet browser’s use of Cookies.  For more information see Clause 11.

9.   Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by The Consumables Company (where such data is held) on payment of a small fee which will not exceed £10.

10.   Security

10.1           Data security is of great importance to The Consumables Company and to protect your Data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

10.2           At any time, you may choose to ask Us to remove your contact details from our database and/or to stop receiving direct marketing materials.  Please email your request to admin@theconsumablescompany.com or write to Us at Unit 11 Lyttleton Road, Pershore, Worcestershire WR10 2DF.

10.3            If you believe that any information We are holding is incorrect or incomplete, please email admin@theconsumablescompany.com or write to Us at Unit 11 Lyttleton Road, Pershore, Worcestershire WR10 2DF.

11.   Cookies

11.1            This Website may place and access certain Cookies on your computer.  The Consumables Company uses Cookies to improve your experience of using the Website and to improve Our range of products.   We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.

11.2            All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

11.3            Certain features of the Website may depend upon Cookies to function, by accepting this Privacy Policy and/or associated Terms and Conditions; you are giving consent to The Consumables Company to place cookies on to your computer or device.

11.3.1      This Website places analytics tracking cookies on to your computer or device.  Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how Users use the Website.  This, in turn, enables Us to improve the Website and the products offered through it.

11.3.2      Cookies may be placed immediately when you decide to visit the Website and it may not be possible to obtain your prior consent.  You may remove these Cookies and prevent future use.  Please refer to clauses 11.4 and 11.5.

11.4            You can choose to enable or disable Cookies in your internet browser.  Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies.  By default, most internet browsers accept Cookies but this can be changed.  For further details, please consult the help menu in your internet browser.  You may also wish to delete cookies which have already been placed.

11.5             You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

11.6             It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

12.   Changes to this Policy

The Consumables Company reserves the right to change this Policy as We may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

The Consumables Company Privacy Policy – December 2015